Welcome to Hair Marjesty. By using our website or purchasing products from us, you agree to the following terms and conditions. Please read them carefully before placing your order
1. General Information
1.1. These Terms and Conditions apply to all orders placed on the Hair Marjesty website.
1.2. By placing an order, you confirm that you are at least 18 years old or have permission from a legal guardian to use our services.
1.3. Hair Marjesty reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on the website.
2. Products and Availability
2.1. All products displayed on our website are subject to availability.
2.2. While we strive to provide accurate product descriptions, we cannot guarantee that all details, including images and colors, are 100% accurate.
2.3. We reserve the right to discontinue or modify any product without prior notice.
3. Orders
3.1. Orders are subject to acceptance and availability. Hair Marjesty reserves the right to cancel or refuse any order at its discretion.
3.2. Once your order is placed, you will receive a confirmation email. This does not constitute acceptance of your order.
3.3. If we cannot fulfill your order due to stock unavailability or other reasons, we will notify you and issue a full refund.
4. Pricing and Payment
4.1. Prices displayed on our website are in GBP and inclusive of VAT where applicable.
4.2. Shipping costs and additional charges (e.g., customs duties for international orders) are calculated during checkout and are the customer’s responsibility.
4.3. Hair Marjesty accepts payments via credit/debit cards, PayPal, and other payment methods specified at checkout.
5. Shipping and Delivery
5.1. For details on shipping options, costs, and delivery times, please refer to our Shipping Policy.
5.2. Hair Marjesty is not responsible for delays caused by courier services, customs, or other external factors.
5.3. Customers must provide accurate shipping information. Hair Marjesty is not liable for delivery issues caused by incorrect or incomplete addresses.
6. Returns and Refunds
6.1. We do not accept returns or refunds due to the nature of the items we sell. Exchanges are only allowed if an item was damaged during transit.
6.2. If an item arrives damaged, customers must send a clear photo of the damage within 24 hours of receipt for review.
6.3. Once approved, a replacement item will be sent. No refunds will be issued.
7. Privacy and Data Protection
7.1. Hair Marjesty values your privacy. For details on how we collect, use, and store your data, please review our Privacy Policy.
7.2. By using our website, you consent to the collection and use of your personal information as outlined in the Privacy Policy.
8. Intellectual Property
8.1. All content on the Hair Marjesty website, including images, text, logos, and designs, is the property of Hair Marjesty and is protected by copyright laws.
8.2. Unauthorized use, reproduction, or distribution of website content is strictly prohibited.
9. Limitation of Liability
9.1. Hair Marjesty is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
9.2. Our total liability for any claim arising from a product is limited to the purchase price of the item.
10. Governing Law
10.1. These Terms and Conditions are governed by and construed in accordance with UK law.
10.2. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
- Email: hello@hairmarjesty.com
- Phone: +44 7398 408560
- Address: Newcastle Upon Tyne, United Kingdom
By placing an order on our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.